Online Order Status Instructions
To check your order status online, please enter your order number and E-Mail below.
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Order Status Definitions:
- Pending: Order has been received and payment is being verified.
- New: Order has been successfully transmitted, received, and payment verified.
- Processing: Order has been received and has been sent to the shipping warehouse.
- Confirmed: Order has been confirmed by the shipping warehouse and is pending shipment.
- Shipped: Order has been shipped. Shipping carrier tracking number has been received.
- Cancelled: Order has been cancelled.
* Please Allow 48-72 hours before checking status on most Free Ground Shipping orders.